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MANDATORY TRAINING FOR VOLUNTEERS

Mandatory training is currently under review. 


There is such rich diversity throughout our 30 000 strong mission volunteer workforce and we understand that training needs will differ across various categories of mission volunteers. 

The Volunteer Resources team, Working Health & Safety and Learning and Development are working together to design and implement flexible options for mandatory training. 


Here is the list of current mandatory training courses which are in video format - meaning a 'click and play' delivery for ease.  

Optional training (recommended for mission volunteers leading people and programs) 

Scroll down and click on each training course to access the video and supporting documents. 

Recording Completions

  • Every volunteer must sign and evidence when they have watched the training videos 
  • Every manager/facilitator is responsible for evidencing their volunteers' training completions  
  • The training register must be completed and kept at the site level 
  • Training completions must also be entered into the Volunteer Registration Record (VRR) spreadsheet or Volunteer Management System (VMS). However, please do not wait to complete training to send or enter your current mission volunteer data. 

Completion Deadlines

  • To be updated. 
ZERO TOLERANCE - DISCRIMINATION & EQUAL OPPORTUNITY Link

ZERO TOLERANCE - DISCRIMINATION & EQUAL OPPORTUNITY

Zero Tolerance - Discrimination & Equal Opportunity is one of the mandatory training courses for volunteers. The video is approximately 24 minutes in length.

Category: Training / How-To

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ZERO TOLERANCE - BULLYING & HARASSMENT Link

ZERO TOLERANCE - BULLYING & HARASSMENT

Zero Tolerance - Bullying & Harassment is one of the mandatory training courses for volunteers. The video is approximately 20 minutes in length.

Category: Training / How-To

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WHS - EMERGENCY PROCEDURES Document

WHS - EMERGENCY PROCEDURES

WHS - Emergency Procedures is one of the mandatory training courses for volunteers. This video is approximately 24 minutes in length.

Category: Training / How-To

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WHS - RISK MANAGEMENT (optional training) Link

WHS - RISK MANAGEMENT (optional training)

WHS - Risk Management is an optional training course for mission volunteers. However, we highly recommend it for any mission volunteer who is responsible for people or program management. This video i

Category: Training / How-To

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WHS - MANUAL HANDLING Link

WHS - MANUAL HANDLING

WHS - Manual Handling is one of the mandatory training courses for volunteers. This video is approximately 19 minutes in length.

Category: Training / How-To

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