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SUPPORT Your Volunteers

Our Volunteers are Salvos, and we value their contribution of time, skill and commitment.  Find resources related to supporting our volunteers here!  

  • Volunteer Induction Checklist
    Set your volunteers up for success by ensuring they're properly inducted into their new role. Use this checklist to make sure you are hitting the mark! 
  • Volunteer Time & Attendance Sheet
    This template can be used if volunteers need/want to track hours. Please ensure the appropriate TSA representative signs off each session recorded.
  • Critical Incident Peer Support
    CIPS is The Salvation Army's support service for all workers (officers, employees or volunteers) who have faced a critical incident whilst at work. Please access this brochure for contact details.  
  • EAP for Volunteers
    Our Employee Assistance Program (EAP) is available to regular, ongoing volunteers. EAP is a professional counselling service that provides confidential, short-term support for workers who may be experiencing issues in their role or personal life. Please be in touch with the Volunteer Resources team to find out more. 
  • Complaints Resolution Process
    The Salvation Army aims to create and maintain a harmonious and productive work environment, free from unreasonable conflict and inappropriate workplace behaviour. As such, all our staff (including volunteers) are governed by our Staff Complaints Resolution Policy and Procedure, which seeks to handle complaints in a confidential, impartial and timely manner. Please contact Volunteer Resources to find out more.
  • Work Health & Safety Information
    Coming soon
  • Insurance & Volunteers 
    Coming soon

If you have any questions in relation to providing effective support to your volunteers, please get in touch at 

Category: Training / How-To, Policy, Administration / Forms

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About the sharer

This Toolkit will provide you access to volunteer resources such as: Volunteer Agreements, Volunteer Handbook, Code of Conduct, waivers, templates and processes to enable meaningful and effective volunteer engagement. You will be equipped with the resources necessary to responsibly manage the various groups of volunteers. The Volunteer Resources (VR) team exists to support and assist you through the volunteer journey. If you need assistance using the provided resources or have any questions, please get in touch with the VR team.

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