Day in the Life of a Caseworker

Four caseworkers describe the varied and challenging nature of their role supporting people experiencing homelessness, providing both practical assistance and wraparound support to address housing, mental health, and other needs. They highlight the systemic barriers caused by the housing and cost of living crisis, the misconception that housing alone solves homelessness, and the importance of consistent, compassionate care. Through collaboration with The Salvation Army and other services, their goal is to make homelessness rare, brief, and non-recurring. Music sync ID: MB01UI0MP0ONGQJ MB01THBE1XDKLBW MB01UG0HPQSS2D4