This toolkit prepared by the CI team contains key resources to support you in Incident & Feedback Management that aim to improve our mission response to our clients and community.
The CI Team is available to support you in the development and implementation of these activities.
Please select the relevant toolkit from the options below:
| Lachlan Huynh: Executive Manager Continuous Improvement | email:Lachlan.Huynh@salvationarmy.org.au |
| Ani Goswami: Manager Quality Benchmarking and Reporting | |
| Darshinee Appanah: Quality Benchmarking and Reporting Analyst | email:Darshinee.Appanah@salvationarmy.org.au |
| Nici Lhuede: Continuous Improvement Consultant | email:nici.lhuede@salvationarmy.org.au |
| Stephen Koklas: Continuous Improvement Consultant | email:Stephen.Koklas@salvationarmy.org.au |
| Joyce Yii: Continuous Improvement Consultant | email:Joyce.Yii@salvationarmy.org.au |
| Continuous Improvement THQ | email:continuousimprovementthq@salvationarmy.org.au |
