SAES Recovery

Applications to join the Disaster Recovery Volunteer List are submitted by completing a volunteer application form & nomination form (supplied upon request). If your application is successful, you will receive a confirmation email or letter from the Salvation Army Emergency Services (SAES) Team.

If there is a disaster response requiring volunteers, the Salvation Army Emergency Services team will contact volunteers on the list either by text or phone. Where possible they will send a text message to volunteers on the list to give notice to either be on stand-by or to request availability over a coming range of days or weeks

Due to the unpredictability of disasters, we ask our volunteers to be prepared for phone calls and text messages outside of business hours (e.g. weekends or evenings) and to be prepared for a deployment request with less than 24 hours’ notice.

Travel, accommodation and meal costs whilst on official duty for disaster volunteers are covered. The meal allowance for work-related trips for officers, employees and volunteers is according to TSA personnel meals allowance.

The Salvation Army offers a range of internal training courses such as Disaster Recovery Volunteer Induction Training, Psychological First Aid, SAMIS, Safe Salvos, Trauma Informed Care, Critical Incident Training and Managing Challenging Behaviour. These are all recommended training courses for disaster volunteers.

Workplace Support Leave will provide part-time/full-time employees an additional five (5) days paid leave to support a Salvation Army program or activity of their choice. This leave will enable employees to get involved with TSA mission and operations outside of their substantive role. Prior to expressing an interest in an opportunity, employees must
first gain written permission from their line manager. Once an opportunity has been formalised, this leave must be recorded in Salvos Workday as per the newly published Workplace Support Program procedure.

Generally, if travel and accommodation is required volunteer deployments are for a minimum 7-day period (5 days volunteer work + 2 days of travel time). Please keep in mind that every disaster response is unpredictable and every event is unique. Not all deployments will require travel, we also need skilled volunteers to assist with admin, logistics, volunteer coordination and phone outreach and assessments.

Every disaster response is unpredictable and every event is unique. We work closely with Government and communities to determine how long we are required. This decision is made according to community needs, Government instruction, and resources available. We will continue to communicate our needs for volunteers.

We strongly recommend you take at least 1 day off before returning to your normal work/ role. If you are a TSA employee/ Officer this needs to be approved by your line manager.

Once you are put on the list you will remain on the list unless you request to be removed or you leave The Salvation Army.

You can request to be taken off the list at any time by contacting the Salvation Army Emergency Services team via email: saesrecovery@salvationarmy.org.au

A disaster can occur at any time of the year. It is understandable that you will not always be in a position to say yes to a deployment request. If you are going on extended leave or will be uncontactable for a long period of time we do request that you contact the Salvation Army Emergency Services team in advance.

*If you have any other questions please contact the Salvation Army Emergency Services team via email: saesrecovery@salvationarmy.org.au

Involves coordinating and leading a local recovery team that is supporting a disaster-affected community. This will include liaising with the Salvation Army Emergency Services Team (SAES), as well as other government and non-government agencies assisting in the community. This position is suited to someone who has experience managing people and teams, and is confident in leading and coordinating daily team activities, new member inductions and debriefs within a disaster response.

Key responsibilities include:

• Attending meetings as a representative of TSA – either internal with other TSA stakeholders and external with Government / other NGOs
• Liaise and communicate regularly with SAES Recovery Coordinator, Projects/ Logistics Support, and other agencies Team Leaders
• Build relationships with all key stakeholders to facilitate collaboration and cooperation with other recovery support agencies
• Provide practical care and support for team members eg. ensuring that they are communicated with, and have suitable rest, breaks, accommodation, food.
• Delegating tasks to other team members eg. On the ground logisitcs, reporting, training, and inductions of new team members
• Empowers team to work together as a group, utilise individual strengths/ skills, and welcome their input and feedback
• Accountability for TSA financial resources and equipment – ensuring adequate records are maintained according to SAES standards
• Provide a safe space for a team brief at the beginning of each day, and a team debrief at the end of each day
• Manage issues or conflict within the team or with other agency members on the ground
• Ensure that the team is adhering to TSA policy & procedure
• Provide daily reports via Noggin to SAES operations team
• Providing a comprehensive hand-over to the next team leader

Provides support to community members in disaster-affected areas from a trauma-informed care approach. This will involve assessing the needs of individuals and offering assistance in accordance with Salvation Army Emergency Services Team (SAES) guidelines, and the values and mission of The Salvation Army. This position is suited to someone who has good listening and communication skills, and is committed to providing care, sensitivity and empathy when corresponding with people.

Key responsibilities include:

• Work within SAES values and guidelines to provide disaster recovery support services to disaster-affected people in a Recovery hub or centre
• Maintain data collection, documentation and administration requirements to SAES standards
• Provide any feedback in regards to service delivery, trends, needs, case studies to Recovery Team Leader/ SAES team
• Ad-hoc duties as required – attending meetings as a representative of TSA, providing reports, training and inducting new team members

Key responsibilities include:

• Ensure data is correctly and accurately recorded into SAMIS
• Filing and maintaining the confidentiality of paperwork according to TSA Privacy Policy
• Provide any feedback in regards to service delivery to Recovery Team Leader/ SAES team
• Ad-hoc duties as required – providing reports, training and inducting new team members, assist with rosters and inventory