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Mandatory Training for Volunteers

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The Salvation Army is a child-safe organisation and provides an environment that is safe and inclusive for children and young people - where they feel safe, respected, valued and encouraged to reach their full potential. As we strive to create a safe environment for children and young people, we do the same for those we work with and journey alongside. As a volunteer, your role is vital in creating and maintaining an environment where all people are safe and free from harm.

The basic building blocks of creating a safe environment starts with well-trained and informed people. The Salvation Army's mandatory training courses have been designed to equip all personnel with the knowledge and skills needed to complete their role safely, keep a safe environment and protect the most vulnerable. 

Thank you for your service to the mission of The Salvation Army! 

Note:

  • If you are unsure what training you need to complete, please first discuss with your corps officer/line manager
  • Aged Care volunteers please click here for your training
  • This page is currently not intended for volunteers of Salvos Stores

Tips for a better training experience: 

  • Complete the course in one sitting to ensure you don't lose your progress
  • It is recommended that you use Google Chrome and if using a shared computer to open the course in a private window. For Google Chrome, follow these steps:
    • Right-click on the Launch Course button
    • Select Open link incognito/private window option
    • The course will launch
    • Click here for an example 

Mandatory Training for Volunteers

This section of learning is for volunteers who do not lead or manage others or work with children and/or vulnerable people. 

As an organisation dedicated to the safety and wellbeing of all our people, as a volunteer, you play an important role in creating this environment. You will need to complete the following

Course Name

Description 
Mandatory Site Induction

Prior to commencing your role, your corps officer/line manager will provide you with a thorough site induction. This site induction will cover:

  • The Salvation Army Code of Conduct 
  • Work, Health and Safety 
  • Information relating to your role
  • Information relating to your workplace 

This time is a great opportunity to ask any questions you may have.  

Safeguarding@TSA  

Safeguarding@TSA is a national 30-minute course that provides vital information about our responsibilities for ensuring TSA is a child-safe organisation.  

Safeguarding@TSA replaces the following courses

  • Keeping Children Safe
  • Safe Salvos 

If you have previously completed any of the above 2 courses and your training is still current, you do not need to complete Safeguarding@TSA until your training has expired. 

New volunteers will need to complete Safeguarding@TSA course within 4 weeks of commencing your volunteer role.

For more information please visit the Volunteer Toolkit for Safeguarding@TSA Training. 

This section is for volunteers who work with children and/or vulnerable people but do not lead or manage others. 

The Salvation Army is a child-safe organisation and provides an environment that is safe and inclusive for children and young people - where they feel safe, respected, valued and encouraged to reach their full potential. 

As a volunteer who works with children and/or vulnerable people, you have both a privilege and responsibility. You play a crucial role in protecting children and vulnerable people, and the training below will equip you with what you must know. 

You will need to complete the following

Course Name

Description 
Mandatory Site Induction

Prior to commencing your role, your corps officer/line manager will provide you with a thorough site induction. This site induction will cover:

  • The Salvation Army Code of Conduct 
  • Work, Health and Safety 
  • Information relating to your role
  • Information relating to your workplace 

This time is a great opportunity to ask any questions you may have.  

Safeguarding@TSA  

Safeguarding@TSA is a national 30-minute course that provides vital information about our responsibilities for ensuring TSA is a child-safe organisation.  

Safeguarding@TSA replaces the following courses

  • Keeping Children Safe
  • Safe Salvos 

If you have previously completed any of the above 2 courses and your training is still current, you do not need to complete Safeguarding@TSA until your training has expired. 

New volunteers will need to complete Safeguarding@TSA course within 4 weeks of commencing your volunteer role.

For more information please visit the Volunteer Toolkit for Safeguarding@TSA Training. 

 

Safeguarding Principles Training

Safeguarding Principles training is owned and developed by the Australian Childhood Foundation (ACF). It consists of 10 modules and provides general information about the principles of Child-safe organisations. 

You will need to enrol and complete this training within 4 weeks of commencing your volunteer role.

If you have completed SP3 and Safe Salvos and it is still current, you will not need to complete this until that training is expired. 

See Volunteer Toolkit for Safeguarding Principles Training for more information on this. 

Getting started

  • You will need an enrolment key before launching the course. Please contact your corps officer/line manager for an enrolment key.  

 

For additional resources related to Safeguarding Principles Training visit the Volunteer Toolkit for Safeguarding Principles Training

This section is for volunteers who are in leadership roles or manage others. Examples include Corps Sergeant Major, Store Managers, Program Team Leaders etc.

Volunteers who lead people or programs have additional responsibilities and need to be well equipped to help build and develop their team. As a leader in the organisation, the following training will help give you the tools, skills and knowledge to perform your role with confidence.

You will need to complete the following

Course Name

Description 
Mandatory Site Induction

Prior to commencing your role, your corps officer/line manager will provide you with a thorough site induction. This site induction will cover:

  • The Salvation Army Code of Conduct 
  • Work, Health and Safety 
  • Information relating to your role
  • Information relating to your workplace 

This time is a great opportunity to ask any questions you may have.  

Safeguarding@TSA  

Safeguarding@TSA is a national 30-minute course that provides vital information about our responsibilities for ensuring TSA is a child-safe organisation.  

Safeguarding@TSA replaces the following courses

  • Keeping Children Safe
  • Safe Salvos 

If you have previously completed any of the above 2 courses and your training is still current, you do not need to complete Safeguarding@TSA until your training has expired. 

New volunteers will need to complete Safeguarding@TSA course within 4 weeks of commencing your volunteer role.

For more information please visit the Volunteer Toolkit for Safeguarding@TSA Training. 

Safeguarding Principles Training

Safeguarding Principles training is owned and developed by the Australian Childhood Foundation (ACF). It consists of 10 modules and provides general information about the principles of Child-safe organisations. 

You will need to enrol and complete this training within 4 weeks of commencing your volunteer role.

If you have completed SP3 and Safe Salvos and it is still current, you will not need to complete this until that training is expired. 

See Volunteer Toolkit for Safeguarding Principles Training for more information on this. 

Getting started

  • You will need an enrolment key before launching the course. Please contact your corps officer/line manager for an enrolment key.  

 

For additional resources related to Safeguarding Principles Training visit the Volunteer Toolkit for Safeguarding Principles Training

Building Healthy Communities (WHS)

All volunteers who lead people must watch these short videos to ensure they have the needed knowledge and information to create safe and healthy work environments.

Before watching these videos, coordinate with your corps officer/line manager to ensure your attendance and completion is recorded. 

1. WHS - Manual Handling (20 minutes)

The most common workplace injuries result from manual tasks. To increase your awareness of hazardous manual tasks and develop your understanding of how to prevent an injury, we have developed this course.

2. Zero Tolerance - Bullying and Harassment (20 minutes)

Bullying and occupational violence can occur in any organisation and can affect workers' health and ability to do their job. This course has been designed to increase your awareness of what is considered bullying and occupational violence and describes your responsibilities regarding such behaviours.

3. Zero Tolerance - Discrimination and Equal Opportunity (24 minutes)

This course has been designed to provide you with an overview of our organisation's policies and your legal obligations relating to equal opportunity.

Volunteer Training Homepage

Optional Training for Volunteers